Frequently Asked Questions
- What services does CAFE offer?
- What kind of businesses does CAFE help?
We help most small businesses operating with a legal purpose. If you are unsure whether you qualify for CAFE’s help, feel free to fill out our Intake Form and we will let you know.
- How long does it take to get help?
Once you have filled out the CAFE Intake Form on our website, you can expect a response from CAFE within 1-3 business days. CAFE staff will assess your request, determine how best to provide assistance (written materials, 45 minute consultation, or extended project), and let you know the specific next steps and timing for your situation. Most assistance is provided within a few days, although a longer project could take a week or more.
- Are CAFE’s services really free?
Yes! We offer free legal and business advice to small businesses with a demonstrated need.
- Does CAFE have a revenue cutoff at which they no longer help small businesses?
No, CAFE does not limit small businesses by a specific level or revenue or profits. However, to receive help, the small business must have a demonstrated need and confirm on the CAFE Intake Form that they cannot afford to hire an attorney or other business professional who could otherwise assist them.
- What if I already have an attorney for my small business?
CAFE cannot provide free consultations to businesses that already have ongoing engagements with attorneys and other business professionals for the same services they are requesting. We encourage you to work within your existing relationships to get your business’s needs met.
- What credentials do the CAFE volunteers have?
Our volunteers at CAFE have been thoroughly vetted to ensure that they are appropriately professionally licensed and have plenty of experience in their specific fields.
- What geographic area does CAFE cover?
CAFE serves the Southeastern Pennsylvania area. We primarily serve Bucks, Chester, Delaware, Montgomery, and Philadelphia counties and the neighboring Pennsylvania counties.
- How will my information be used by CAFE?